Privacy Policy

We collect information you provide during a quote or enrollment, including your name, email, phone number, mailing address, vehicle details (such as year, make, model, and VIN), and payment details as needed to complete a purchase.

We may also collect limited technical data such as browser type, device information, and pages visited to keep the site secure and improve performance.

We use your information to generate quotes, enroll you in a protection plan, send policy documents and service messages, and respond to support requests.

We do not sell your personal information. We may share data with plan administrators, payment processors, and service providers who help us operate Drivewell, only as needed to deliver the service.

We use cookies and similar technologies as described in our Cookie Policy, including for sign-in, session security, and basic analytics that help us understand how the site is used.

You can control cookies through your browser settings. Disabling certain cookies may limit site features such as staying signed in to the member portal.

We keep personal information for as long as needed to provide coverage, meet legal obligations, and resolve disputes. When it is no longer required, we delete or de-identify it where practicable.

We use reasonable administrative and technical safeguards. No method of transmission or storage is completely secure; you use the site at your own risk.

You may request access, correction, or deletion of personal information we hold about you, subject to legal and contractual limits. Contact us through the contact page to make a request.

You can opt out of non-essential marketing email at any time. Transactional messages about your plan or account may still be sent.

See our Terms & conditions for use of the site, our Cookie Policy for details on cookies, and Licensing for regulatory status of protection plans.

We may update this privacy policy from time to time. The “Last updated” date reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

For privacy questions, reach us through our contact page. We aim to respond within one business day.